ING rolls out global subscription banking model

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The claims Via News extracted from this document. We point to the source; we don't replace it.

• There are already 3 million customers enjoying the benefits of the new subscription plans, including customers migrated from existing offerings

  60% confidence

• ING's customer research shows a growing demand for simplicity, transparency, and benefits that fit everyday life

  60% confidence

• ING is already seeing strong early interest from customers in the markets where the subscription model has launched

  60% confidence

• ING's management of ESG material risk is 'Strong' with an ESG risk rating of 18.0 (low risk)

  60% confidence

• The subscription model move marks an important step in ING's strategy to evolve from product-based banking towards more relationship-based customer propositions

  60% confidence

• Customers want everyday banking to be simpler, designed around their lifestyle and with more flexibility, based on extensive customer research

  60% confidence

• MSCI upgraded ING's ESG rating from 'AA' to 'AAA' in October 2025

  60% confidence

• ING sees a real opportunity to create value for customers and acted on growing customer demand for simplicity, transparency and lifestyle-aligned benefits

  60% confidence

Data points we hold from this source