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Source document· May 19, 2026

How Investors Are Reacting To Salesforce (CRM) After Bank of America Flags AI Monetization Challenges

View original at finance.yahoo.com
“about a $3.6 billion earnings increase from $6.7 billion today”
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  • The near-term focus for Salesforce is squarely on whether AI features can be priced and adopted fast enough to offset slowing CRM growth.

    60% confidence
  • The most optimistic analysts project Salesforce revenues near $58.9 billion and earnings around $11.6 billion by 2029, expecting AI-driven workflows to lock customers in more tightly.

    60% confidence
  • Salesforce may be shifting from a high-growth story to a mature cash generator.

    60% confidence
  • Salesforce faces a structural reset as AI reshapes its core CRM and agentic offerings.

    60% confidence
  • Salesforce's earnings need to grow approximately $3.6 billion from the current $6.7 billion to reach the 2028 target of $10.3 billion.

    60% confidence
  • Salesforce's AI monetization must not erode the existing seat-based CRM model; convincing investors on this is the biggest near-term swing factor.

    60% confidence
  • Salesforce's consensus forecasts imply a fair value of $317.21, representing 77% upside to its current market price.

    60% confidence
  • Salesforce's narrative projects $51.9 billion in revenue and $10.3 billion in earnings by 2028, requiring 9.6% annual revenue growth.

    60% confidence

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Salesforce · net income6.7 USD
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Morgan Stanley & Co. LLC
Two significantly different EPS values (10.21 vs 2.68 USD_per_share) are reported for Morgan Stanley on the same observation date (2025-12-31). Fact A specifies FY 2025, while Fact B's 'N/A' fiscal period is ambiguous. If both represent FY 2025 annual EPS, these values directly conflict. The magnitude of the difference (3.8x) is too large to attribute to rounding or minor calculation variations. The missing fiscal period in Fact B raises data quality concerns, but same-date observation + same attribute should reference the same period.
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